INTERCULTURAL COMPETENCE

 

TRAINING-COACHING-CONSULTING SOLUTIONS

Welcome

ABCC is a boutique consultancy firm specialized in Corporate Learning & Development. We create cutting-edge, personalized and measurable learning journeys that develop the international competence of individuals and teams, and instill a Global Mindset at every level of the organization.

Our focus is on Cross-Cultural and Cross-Border Communication, Management & Leadership, Multicultural Team Effectiveness & Collective Intelligence, Intercultural Negotiations, Sales & Customer Service, Country Briefings; International Mobility; Foreign Languages; as well as Diversity & Inclusion.

 

 

Despite globalisation each culture remains unique, with its own specific characteristics and cultural and historical influences. It would be illusory to believe that behaviours that have existed for thousands of years will change in a few generations.

 

 

With demographic changes, the rise of nationalism and geopolitical tensions, it is becoming even more important not only to have a good knowledge of local cultures, but also to be open to other perspectives.

 

 

Intercultural competence has been identified as one of the future skills by the OECD, the Council of Europe, and many others. As such, our aim is to provide the keys to decoding the cultures of the world, as well as overcoming the differences. 

 

About

Who we are

clients from 80 nationalities across a wide range of industries

years in business with a team of senior multilingual trainers and coaches

ABCC is a Switzerland-based company, established since 2005, offering Continuous Professional Development (CPD) programs to Multinational Companies, International & Not-for Profit Organizations, Diplomatic Missions, SME’s and Educational Institutions, to improve their ability to operate successfully across borders and in multicultural settings.

We take advantage of the whole palette of Learning & Development tools, techniques and strategies to build modern learning journeys. We have a cosmopolitan background and a multidimensional expertise anchored in several disciplines for a deep understanding of the challenges and opportunities of international work.

About

What we do

Are you leading a multicultural team?

Do you want to enter new markets abroad?

Are you serving international customers?

Merging with a foreign company?

Going on an international assignment?

Leading an international project?

No matter if you are a German trying to win a deal in Japan, an Egyptian selling his products in Mexico, or an American leading a team in India, understanding how other cultures work and do business is key to international success.

About

How we do it

YOUR CHALLENGES

  • How do we best prepare our expatriates for their new posting abroad?
  • How do we place returning expatriates into positions that capitalise on their new skills and experience?

YOUR CHALLENGES

  • Given the diverse background of our employees, how do we avoid clash of values and personalities?

YOUR CHALLENGES

  • How do we build a unified and high performing multicultural team?
  • How do we develop the next generation of global leaders?
  • How do we attract and retain talent from different parts of the world?

YOUR CHALLENGES

  • How do I improve my business relationships in foreign markets?
  • How do I communicate better with my foreign counterparts?

YOUR CHALLENGES

  • How do we close a new deal in a foreign market?
  • How do we conduct international business negotiations?
  • How do we deliver a great customer service to our culturally diverse clients?

YOUR CHALLENGES

  • How do we store, share and retain critical knowledge from our subsidiaries abroad?
  • How do we create a culturally diverse and inclusive organisation?
  • How do we maximise our collective intelligence?

YOUR BENEFITS

Better and faster decision-making

Increased employee satisfaction

.

Enhanced innovation and agility

 

Improved customer relationships

OUR CLIENTS

HELVETICA WEALTH MANAGEMENT

MEET THE TEAM

We are part of a worldwide network of 450+ highly qualified, multilingual, international country experts, trainers and coaches for global reach and delivery.

Alexandra Brodin

Alexandra Brodin

Founder and Director

Global network of intercultural trainers and coaches.

Jacques Brodin

Jacques Brodin

Special Adviser

OUR EXPERTISE

We are a Certified Professional in talent Development, having an in depth understanding of Learning Sciences, Learning and Development Tools & Techniques, Needs assessments Instructional Design, Training delivery, Coaching, as well as Evaluation Methods. 

I WANT TO BE A CITIZEN OF THE WORLD,

AT HOME EVERYWHERE 

                                                                                                       

Erasmus of Rotterdam

CONTACT US

abrodin@abcross-cultural.ch

Tel: +41 79 371 46 65

7, Chemin de la Foge

CH- 1291 Commugny